{"id":1956,"date":"2026-04-21T16:45:19","date_gmt":"2026-04-21T16:45:19","guid":{"rendered":"https:\/\/www.axsoftware.co.uk\/?page_id=1956"},"modified":"2026-04-21T16:45:19","modified_gmt":"2026-04-21T16:45:19","slug":"d365-recovery-project","status":"publish","type":"page","link":"https:\/\/www.axsoftware.co.uk\/index.php\/d365-recovery-project\/","title":{"rendered":"D365 Recovery Project"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section main_color avia-section-default avia-no-border-styling av-section-color-overlay-active avia-bg-style-scroll    container_wrap sidebar_right' style = 'background-color: #263557; background-image: linear-gradient(to right,#30769e,#0bc5de)'  ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.9; background-image: url(https:\/\/www.axsoftware.co.uk\/wp-content\/themes\/enfold\/images\/background-images\/dots-for-dark-background.png); background-repeat: repeat;'><\/div><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1956'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  av-animated-generic left-to-right  flex_column_div av-zero-column-padding first   \" style='border-radius:0px; '><div style='padding-bottom:10px; color:#ffffff;font-size:40px;' class='av-special-heading av-special-heading-h3 custom-color-heading blockquote modern-quote   av-inherit-size '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >D365 Recovery Project<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#ffffff'><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1956'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_four_fifth  av-animated-generic left-to-right  flex_column_div av-zero-column-padding first   \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:14px; '  itemprop=\"text\" ><h3>D365 Recovery Project<\/h3>\n<p>A D365 recovery project is an unfortunate event for all parties involved but these things do happen, the reasons can be many and complex and we have found that the blame generally does not sit with just one party or the other.<br \/>\nWe have a long history of either been called in as arbitrators or as new partners when the relationship between the implementor and the customer has irrevocably broken down.<\/p>\n<h3>What Is an ERP Recovery Project?<\/h2>\n<p>\n            An ERP recovery project is a structured intervention designed to stabilise, diagnose, and rescue a failing or troubled ERP implementation.<br \/>\n            It focuses on restoring control, correcting misalignment, and putting the programme back on track to deliver the outcomes the business originally expected.\n        <\/p>\n<h3>What an ERP Recovery Project Typically Includes<\/h3>\n<ul>\n<li>Rapid diagnostic assessment of scope, configuration, data, and governance<\/li>\n<li>Identification of root causes behind delays, failures, or operational issues<\/li>\n<li>Re-establishing governance, decision rights, and accountability<\/li>\n<li>Re-baselining scope, timeline, and budget<\/li>\n<li>Stabilising delivery and rebuilding user adoption<\/li>\n<\/ul>\n<h3>Who Usually Initiates Recovery?<\/h3>\n<p>\n            ERP recovery is most commonly triggered by the CFO, COO, or Programme Director when operational reality no longer matches project reporting.\n        <\/p>\n<\/p>\n<\/div>\n<\/div><\/section><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll    container_wrap sidebar_right' style = 'background-color: #ffffff; background-image: '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1956'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_third  av-animated-generic left-to-right  flex_column_div av-zero-column-padding first   \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:14px; '  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-300x200.png\" alt=\"\" width=\"300\" height=\"200\" class=\"aligncenter size-medium wp-image-1960\" srcset=\"https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-300x200.png 300w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-1030x687.png 1030w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-768x512.png 768w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-1500x1000.png 1500w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-705x470.png 705w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542-450x300.png 450w, https:\/\/www.axsoftware.co.uk\/wp-content\/uploads\/2026\/04\/Copilot_20260421_173542.png 1536w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_two_third  av-animated-generic left-to-right  flex_column_div av-zero-column-padding    \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:14px; '  itemprop=\"text\" ><p><H3>Top 5 Events That Trigger an ERP Recovery Project<\/h3>\n<h3>1. Escalating Costs and Slipping Timelines<\/h3>\n<p>\n            When budgets blow out and milestones are repeatedly missed, leadership often initiates recovery to regain control and restore predictability.\n        <\/p>\n<h3>2. Loss of Governance and Control<\/h3>\n<p>\n            Weak sponsorship, unclear accountability, and poor decision-making structures create chaos and stall progress, requiring structured intervention.\n        <\/p>\n<h3>3. Lack of Clear Objectives or Shifting Vision<\/h3>\n<p>\n            ERP programmes fail when the business lacks a shared, stable vision. Strategy changes or unclear goals lead to misalignment and scope creep.\n        <\/p>\n<h3>4. Poor User Adoption or Resistance to Change<\/h3>\n<p>\n            Even after go-live, an ERP is considered a failure if users revert to old systems, workarounds, or manual processes. Recovery focuses on adoption and usability.\n        <\/p>\n<h3>5. Data, Integration, or Configuration Issues<\/h3>\n<p>\n            Broken integrations, bad data migration, or unstable configurations can cripple operations. These issues often surface immediately before or after go-live.\n        <\/p>\n<h3>Who Usually Initiates Recovery?<\/h3>\n<p>\n            ERP recovery is most commonly triggered by the CFO, COO, or Programme Director when operational reality no longer matches project reporting.\n        <\/p>\n<\/p>\n<\/div>\n<\/div><\/section><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1956'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1956","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=1956"}],"version-history":[{"count":6,"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1956\/revisions"}],"predecessor-version":[{"id":1963,"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1956\/revisions\/1963"}],"wp:attachment":[{"href":"https:\/\/www.axsoftware.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=1956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}