ERP Pedigree
AX Software ERP consultancy services for D365 began in 2005 but the business has origins within ERP that extend back to the late 90’s, a time when most consultants originated from the user base. That is pretty much true today as it was back then which means our consultants can relate to real life experience when delivering ERP consultancy services for D365.
It’s an important differentiator particularly when you look at larger consultancies deploying Microsoft Dynamics D365 with some consultants coming pretty much straight from higher education. Polished presentation skills have their place but experience counts for so much in the complex world of ERP implementation.
We know we can converse at the same level as our customers, understand business benefits having managed businesses ourselves and as so much happens in ‘sprints’ these days, we have that higher level of oversight which helps avoid reworking connected activities (often a failing of a sprint approach to everything).
Our background with different ERP technologies, implemented in a diverse range of industries and sectors, brings a level of experience and expertise that can only come with time, it is an important consideration when selecting an ERP implementation partner.
Rather than a consultant learning on the job, with AX Software it is as it should be – our consultants imparting their knowledge of D365 and business process to your employees.
Helping Deliver ERP consultancy services for D365
Our consultancy services are not limited to supporting our own client base, we also support other Microsoft Partners who offer D365 F&O. They recognise the blend of skills, expertise and experiences we have, not just to provide software consultancy but also managing entire programmes and projects on their behalf.
It is rare to find a Microsoft Dynamics consultancy with unlimited resources and there are some subject areas where experienced consultants are a bit of a rarity, Dynamics Manufacturing and D365 HR are two functional areas that always struggle for resource. This often results in blended projects teams which work well with the right levels of experience in the mix.
AX Software have an established, trusted history of providing MS Partners with resource and continue to welcome the opportunity to work within the Microsoft Partner channel helping deliver ERP consultancy services for D365 projects that are not purely our own.
Supporting End Users
A lot of the resource constraint issues seen in the Dynamics world today are as a direct result of continued sales success, great for Microsoft and the continued advancement of D365 as a product but not always so great for the end user.
Blended Projects
Dynamics is being sold to ever larger organisations which in terms of consultancy resources can be very hungry beasts. In times of high demand there are frequently not enough experienced consultants to go around and this can impact Dynamics traditional mid-size customer base. This is particularly noticeable in the manufacturing and distribution sectors where D365 skills can be scarce.
Where a MS partner may be struggling to find the right resource a blended resource approach can work well, mixing consultants from multiple companies together on a single project is an option that if managed well and with the right personnel works.
SME Deployment of D365
Small to medium sized deployments of D365 have their own nuances, smaller projects often do not warrant dedicated subject matter experts for long periods of time. Consultants delivering to mid-market enterprises therefore benefit the customer by been versatile, still highly knowledgeable but not necessarily be ‘one shot’ subject specialists. This sort of capability only comes with experience and this is where AX Software can help, bringing in depth knowledge to a project.
Resource Constrained Projects
If a partner company is not willing to bring in experienced external personnel usually because it impacts their margin, they may end up using the client as a training ground for their junior consultants, clients can suffer as a result.
We have frequently seen examples where projects start off well but then a team change alters things for the worse. In times of resource constraint its often a tactic to play the A team only to replace them with the B team once the project is underway, if things begin to slip the A team may make a temporary appearance however this sort of see-sawing can be a frustration
Seasoned Professionals
AX Software only employ seasoned D365 consultants so if you are struggling with an implementation and seeing examples of the above, consider taking back ownership of your Dynamics project and bringing in the right kind of support to enable a successful delivery.
