Dynamics projects have grown in scale quite dramatically in recent years, this has resulted in some rapid growth within the Microsoft Partner community and we have seen many new entrants come into the market place with varying degrees of ERP experience.
Rapid growth is often difficult to sustain without there being some negative impact on resource availability and quality. With new entrants, some more recognised for their accountancy and audit credentials than a background in ERP, there’s a lot to learn before they become proficient in the art of delivering ERP.
The unfortunate result is that too many projects show signs of stress, with spiralling costs, high consultancy churn rates, lengthening delivery timelines and other indicators that suggest all is not well. A third party review using people that know what they are looking for and how to correct it becomes a prudent countermeasure in such circumstances.
A review is not necessarily all about producing a negative report on your supplier’s performance. Issues could sit with either party and we recognise that the path to success is often one where you can restart and rebuild the relationship once the issues have been identified and rectified, rather than starting afresh with a new supplier.