ERP Pedigree
AX Software ERP consultancy services for D365 began in 2005 but the business founders have origins within ERP that extend back to the 90’s, a time when most consultants originated from the user base. That is pretty much true today as it was back then which means our consultants can relate to real life experience when delivering ERP consultancy services for D365.which is particularly beneficial to medium sized businesses.
It’s an important differentiator, often larger consultancies deploying Microsoft Dynamics D365 use consultants that pretty much have come straight from higher education. Polished presentation skills have their place but experience counts for so much in the complex world of ERP implementation especially in the mid range sector where there generally isn’t such a committee style approach to getting things done.
We know we can converse at the same level as our customers, understand business benefits having managed businesses ourselves and as so much happens in ‘sprints’ these days, we have that higher level of oversight which helps avoid reworking connected activities (often a failing of a sprint approach to everything).
Our background with different ERP technologies, implemented in a diverse range of industries and sectors, brings a level of experience and expertise that can only come with time, it is an important consideration when selecting an ERP implementation partner.
Rather than a consultant learning on the job, with AX Software it is as it should be – our consultants imparting their knowledge of D365 and business process to your employees.
Helping Deliver ERP Consultancy Services for D365
Our consultancy services extend beyond our own direct client base. AX Software also supports other Microsoft Partners delivering D365 Finance & Operations and FourVision’s Advanced HRM solution. These partners recognise the unique blend of skills, experience, and industry knowledge we bring — not only in software consultancy, but also in managing full programmes and projects on their behalf when required.
It is rare to find a Microsoft Dynamics consultancy with unlimited resources, and certain functional areas consistently face shortages of experienced consultants. Dynamics Manufacturing and HR are two disciplines where demand often exceeds supply. This frequently results in blended project teams, which can work extremely well when the right level of expertise is present in the mix.
AX Software has a long‑standing and trusted history of providing Microsoft Partners with the right people at the right time. We continue to welcome opportunities to work within the Microsoft Partner channel, helping deliver ERP consultancy services for D365 projects with professionalism, reliability, and deep functional knowledge.
Supporting End Users
Many of the resource‑constraint issues seen across the Dynamics ecosystem today are a direct consequence of continued sales success. This growth is excellent for Microsoft and for the evolution of D365 as a platform — but it does not always translate into a positive experience for end users.
Blended Projects
Dynamics is increasingly being deployed into larger organisations, and these projects can be extremely demanding in terms of consultancy resources. During periods of high market demand, there are often not enough experienced consultants available, which can negatively impact Dynamics’ traditional SMB (small to mid‑size business) customer base — particularly in manufacturing and distribution.
When a Microsoft partner struggles to source the right consultant, a blended project approach can be highly effective. Combining consultants from multiple companies is a viable option when managed correctly. AX Software integrates seamlessly into any organisation and excels in blended delivery models where flexibility and collaboration are essential.
SME Deployment of D365
SMB deployments of D365 have their own nuances. Smaller projects often do not justify long‑term, dedicated subject‑matter experts. Our consultants, who regularly deliver mid‑market projects, bring versatility and broad expertise — not just narrow, single‑discipline specialisms. This adaptability only comes with experience and enables highly efficient deployments. It is one of the key ways AX Software differentiates itself from many of its peers.
Resource‑Constrained Projects
When a partner is unwilling to bring in experienced external consultants, it is usually because doing so affects their margin. As a result, clients may unknowingly become a training ground for junior consultants — and project quality can suffer.
We frequently see D365 projects that begin strongly, only for quality to decline after a team change. Under resource pressure, some partners deploy their “A‑team” initially, then quietly replace them with less experienced staff once the project is underway. If issues arise, the A‑team may reappear temporarily. This see‑sawing of capability is frustrating for clients and often leads to higher‑than‑expected project costs.
Seasoned Professionals
AX Software employs only seasoned D365 consultants. If you are struggling with an implementation or recognise any of the issues described above, it may be time to take back control of your Dynamics project and bring in the right expertise to ensure successful delivery.
A core strength of the D365 ecosystem is its depth and breadth — customers have genuine choice. End users should never feel constrained or restricted when implementing Dynamics. If changing partner or supplementing your team with additional expertise is the right move, then make that change confidently.
